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[Case Study] Core Concept Technology Co., Ltd.

Consolidate PC procurement for rationalization | Achieve efficiency in hardware health management and automate kitting.

**Customer Challenges** As a result of procuring PCs with various specifications from different manufacturers, the management burden increased, and limitations began to emerge. There was a demand for solutions that would not only gradually unify the manufacturers but also reduce the burden of kitting and visualize the health status of the hardware, enabling proactive responses to issues. **Implementation Effects** - Unified PC procurement by standardizing on Dell Technologies to improve efficiency. - Significantly reduced the burden of kitting by utilizing Windows Autopilot in advance coordination with Dell Technologies for device information. - Enabled proactive PC management in preparation for failures with TechDirect and SupportAssist for Business PCs. - High convenience with seamless support requests from the TechDirect interface, leading to faster issue resolution. - Adopted USB Type-C compatible monitors for efficient work with a single cable. If you are interested in the details, please download the case PDF. ↓↓

• Company：デル・テクノロジーズ株式会社／Dell Technologies
• Price：Other

• Notebook PC